Cyber Edge

LH License No: VICLHL10675

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LH License No: VICLHL10675
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Never Miss a Call. Never Miss a Job.

Professional virtual receptionists and admin support for Australian tradies — so you can stay on the tools while we run the office.

Who It’s For
We specialise in supporting:

  • Motor repair & mechanical workshops
  • Panel beating & smash repairers
  • Refrigeration & air-conditioning businesses
  • Plumbers, electricians & other service busineses
Get In Touch
Testimonials

The Problem

When you’re on a job:

  • Calls go unanswered
  • Quotes aren’t followed up
  • Admin piles up
  • Customers call the next tradie instead

Missed calls = missed money.

Our Solution
Our Solution
  • We act as your remote front office:
  • Answering calls in your business name
  • Booking jobs and managing schedules
  • Following up quotes and invoices
  • Handling admin — professionally and reliably
  • All at a fraction of the cost of hiring locally.

Why Tradies Choose Us

✓ Australian-focused call handling
✓ Tradie-specific scripts and job triage
✓ Fixed weekly pricing (no surprises)
✓ After-hours overflow available
✓ Friendly, trained, English-proficient staff

Start with a 7-day risk-free trial

If we don’t add value, you don’t continue.
Book a Free Discovery Call Now

Virtual Receptionist for Tradies

We answer every call as if we’re in your workshop.
What we do:

  • Answer inbound calls in your business name
  • Identify urgent vs non-urgent jobs
  • Book jobs directly into your calendar or job system
  • Take detailed messages and send SMS/email updates

Admin Support

We don’t just answer phones — we follow through.
Admin tasks include:

  • Job scheduling & rescheduling
  • Quote follow-ups
  • Invoice sending & payment reminders
  • Customer database updates
  • Supplier & parts follow-up

Customers Says

John H
NSW

“Our caseload increased without adding staff.”
Before CyberEdge, admin tasks like emails, document requests, and deadline tracking were taking time away from actual case work. Our VA now manages all admin and keeps Migration Manager updated. The weekly productivity reports give us confidence everything is on track, and we’ve been able to take on more clients without hiring locally.

Emily L, Migration Agency
VIC

“Nothing slips through the cracks anymore.”
Managing multiple clients and deadlines used to be stressful. Our CyberEdge VA handles client correspondence, document tracking, and follow-ups, which has made our workflow far more organised. I now spend my time on strategy and advice instead of admin.

Matt O, Migration Agency
QLD

“Admin support that understands migration work.”
We needed admin help, but it had to be someone who understood migration processes. Our VA already had experience in a migration practice and was familiar with Migration Manager CRM. Onboarding was smooth, and the ongoing support has been reliable and consistent.

Steve T
QLD

“Feels like hiring staff, without the risk.”
We needed help but didn’t want another wage. CyberEdge gave us flexible support that grows with us.

Mohamad, Motor Repair Shop Owner
NSW

“We finally stopped missing calls and follow-ups.”
Before CyberEdge, our phones would ring while we were under cars, and we’d miss bookings. Our VA now answers calls, books jobs, and follows up customers. The workshop runs smoother, and we’re booking more work without adding staff.

Kelvin P, Panel Beating Business
VIC

“Admin no longer slows the workshop down.”
Between insurance jobs, quotes, and customer calls, admin was getting messy. Our CyberEdge VA now manages calls, booking updates, and paperwork so the team can stay focused on repairs. It’s made a big difference to turnaround times.

Matthew H, Builder
QLD

“It feels like hiring admin staff without the overheads.”
We needed help with emails, scheduling, and invoices but didn’t want another wage. Our VA handles all the admin and keeps jobs organised. We’ve taken on more projects without the stress of hiring in-house.

Sam C, Air Conditioning Technician
NSW

“More bookings, less chaos.”
Peak season used to be overwhelming. Calls, quotes, and follow-ups piled up fast. Our VA now answers calls, books jobs, and sends invoices. We’re more organised and making better use of busy periods.

Steve W, Conveyancer
VIC

“I finally have time to focus on my clients.”
Emails, document requests, and follow-ups were taking over my day. My CyberEdge VA now manages admin and keeps files organised. The weekly productivity reports give me confidence everything is under control.

Edmond T, Electrician
SA

“We stopped losing work due to missed calls.”
We were missing enquiries while on jobs. Now our VA answers calls, schedules work, and follows up customers. Cash flow improved quickly once we stopped letting leads slip through.

Trent M, Plumber
NSW

“Admin used to get done at night — not anymore.”
After long days on the tools, admin was the last thing I wanted to do. Our VA now handles calls, bookings, invoices, and follow-ups. I get my evenings back and the business runs better.

Painting Contractor
VIC

“Simple support that made a big difference.”
We needed help with quotes, scheduling, and customer follow-ups. Our VA keeps everything organised and makes us look more professional to clients. It’s been an easy win for the business.

Book a Free Discovery Call Now

99.9% Customer Satisfaction Based

If you have any questions or need help contact with our team, or call.

+61 499 599 569

Customers Says

John H
NSW

“Our caseload increased without adding staff.”
Before CyberEdge, admin tasks like emails, document requests, and deadline tracking were taking time away from actual case work. Our VA now manages all admin and keeps Migration Manager updated. The weekly productivity reports give us confidence everything is on track, and we’ve been able to take on more clients without hiring locally.

Emily L, Migration Agency
VIC

“Nothing slips through the cracks anymore.”
Managing multiple clients and deadlines used to be stressful. Our CyberEdge VA handles client correspondence, document tracking, and follow-ups, which has made our workflow far more organised. I now spend my time on strategy and advice instead of admin.

Matt O, Migration Agency
QLD

“Admin support that understands migration work.”
We needed admin help, but it had to be someone who understood migration processes. Our VA already had experience in a migration practice and was familiar with Migration Manager CRM. Onboarding was smooth, and the ongoing support has been reliable and consistent.

Steve T
QLD

“Feels like hiring staff, without the risk.”
We needed help but didn’t want another wage. CyberEdge gave us flexible support that grows with us.

Mohamad, Motor Repair Shop Owner
NSW

“We finally stopped missing calls and follow-ups.”
Before CyberEdge, our phones would ring while we were under cars, and we’d miss bookings. Our VA now answers calls, books jobs, and follows up customers. The workshop runs smoother, and we’re booking more work without adding staff.

Kelvin P, Panel Beating Business
VIC

“Admin no longer slows the workshop down.”
Between insurance jobs, quotes, and customer calls, admin was getting messy. Our CyberEdge VA now manages calls, booking updates, and paperwork so the team can stay focused on repairs. It’s made a big difference to turnaround times.

Matthew H, Builder
QLD

“It feels like hiring admin staff without the overheads.”
We needed help with emails, scheduling, and invoices but didn’t want another wage. Our VA handles all the admin and keeps jobs organised. We’ve taken on more projects without the stress of hiring in-house.

Sam C, Air Conditioning Technician
NSW

“More bookings, less chaos.”
Peak season used to be overwhelming. Calls, quotes, and follow-ups piled up fast. Our VA now answers calls, books jobs, and sends invoices. We’re more organised and making better use of busy periods.

Steve W, Conveyancer
VIC

“I finally have time to focus on my clients.”
Emails, document requests, and follow-ups were taking over my day. My CyberEdge VA now manages admin and keeps files organised. The weekly productivity reports give me confidence everything is under control.

Edmond T, Electrician
SA

“We stopped losing work due to missed calls.”
We were missing enquiries while on jobs. Now our VA answers calls, schedules work, and follows up customers. Cash flow improved quickly once we stopped letting leads slip through.

Trent M, Plumber
NSW

“Admin used to get done at night — not anymore.”
After long days on the tools, admin was the last thing I wanted to do. Our VA now handles calls, bookings, invoices, and follow-ups. I get my evenings back and the business runs better.

Painting Contractor
VIC

“Simple support that made a big difference.”
We needed help with quotes, scheduling, and customer follow-ups. Our VA keeps everything organised and makes us look more professional to clients. It’s been an easy win for the business.

99.9% Customer Satisfaction Based

If you have any questions or need help contact with our team, or call.

+61 499 599 569

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